Particularly if you’re an Australian or New Zealand EMC software customer, I’d like to take a brief time out to recommend considering IDATA support when your next EMC software renewal comes up.
As you may have worked out from this blog, I do tend to know a few things about NetWorker – I’d like to think that with 13+ years of exposure now to the product, I know the ins and outs well enough to offer tangible support just by myself. However, IDATA support isn’t just me – there’s a team of highly qualified engineers, all with extensive NetWorker experience, who also specialise in a broad range of EMC software, including the Xtender products, RepliStor, SourceOne, etc. Not only that, IDATA offer a variety of support options, including standard support, 24×7 support, monitoring (where we get your backup results as well and do the checking for you), and full managed services. Of course as an authorised EMC support partner, our support comes with full backing from EMC.
If you’re interested in discussing support options at IDATA, by all means contact me and I’ll either discuss directly with you, or put you in contact with the best person to talk to. (NB: For SPAM avoidance, I’ve used a personal email address there – if you’re interested in discussing support, I’ll respond to you from my work email address.)
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