Today my site hosting service suffered an outage of over 12 hours.
While this was the first major outage for the NetWorker Blog, I have two sites hosted with the service, and have suffered several maddening and unexplained outages on the other site. Each time I’ve requested assistance regarding the other site my support inquiries have taken over 24 hours to be answered, by which time the site has been available again for hours and I get a drones’ response: “Your website appears to be working.”
As a consequence I’ll be starting to look for a hosting provider that actually has a real 24×7 support team and communicates well with its customers. If anyone out there has recommendations for hosting services, preferably Unix/Linux/Mac based that support WordPress, PHP with custom scripts and decent bandwidth/storage limits, I’d be grateful in hearing from you.
You could try a Linode
I’ve used them for quite awhile and know many people who are happy with them. And since you get full access to the server you can write whatever custom scripts you want.