What does supported mean?

It’s easy to get confused on ‘supported’. That is, when EMC (or any other vendor) publishes a guide on say,…

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NetWorker 7.4.5

I received an automated alert from PowerLink overnight telling me that the release notes for NetWorker 7.4 had been updated.…

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NetWorker 7.4.4.7 is out

Cumulative patch cluster 7.4.4.7 of NetWorker was released on the weekend. There’s a whole raft of fixes in this. On…

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Debugging autochanger operations

Having a strong support background, and having a preference for working in software rather than hardware, when I use NetWorker’s…

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Determining your NetWorker binary build details

Occasionally, depending on the issue you are having, EMC support or EMC engineering may request that you provide your NetWorker…

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Screen shots don’t constitute logs

You might term this an appeal from every person who does support. If you’re dealing with a support service with…

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