{"id":1294,"date":"2009-11-06T06:45:22","date_gmt":"2009-11-05T20:45:22","guid":{"rendered":"http:\/\/nsrd.wordpress.com\/?p=1294"},"modified":"2009-11-06T06:45:22","modified_gmt":"2009-11-05T20:45:22","slug":"wait-dont-apply-that-service-pack","status":"publish","type":"post","link":"https:\/\/nsrd.info\/blog\/2009\/11\/06\/wait-dont-apply-that-service-pack\/","title":{"rendered":"Wait! Don&#8217;t apply that service pack!"},"content":{"rendered":"<p>Recently we&#8217;re seeing a lot of people upgrading to Windows 2008 SP2, without first checking to see that release notes and compatibility guides state that NetWorker doesn&#8217;t yet support this release.<\/p>\n<p>I fully agree that this represents monumental slowness on the part of EMC &#8230; there&#8217;s absolutely no excuse &#8211; none whatsoever &#8211; for them not to be on the relevant developer programmes and partner programmes for all the supported operating systems so they get access to the new releases <em>before<\/em> they come out and then make sure there&#8217;s either hot-fixes or cumulative updates available to support new operating systems.<\/p>\n<p>They don&#8217;t have to be on the same day, but it&#8217;s foolish short-sightedness at best that they don&#8217;t support a new OS release within say, 2 weeks of it hitting the general public, given that partner and developer programmes will give access to it for <em>months<\/em> in advance of that point.<\/p>\n<p>Now, back to my original point \u2013 if you&#8217;re planning on rolling out a new service pack to an operating system, <em>please<\/em> take a few minutes to read the release notes or software compatibility guides \u2013 or ask your support team to fill you in, and if it&#8217;s not supported, roll out to a test client first so you can confirm the impact to your backup environment.<\/p>\n<p>It takes two to tango \u2013 EMC needs to improve their response to new operating systems and new major updates to operating systems, but it&#8217;s equally important for people to remember to check these things <em>before<\/em> they upgrade, not <em>after<\/em> they get the first backup (or worse! recovery) error.<\/p>\n<p>(Do I do these checks all the time? No \u2013 only in <em>lab<\/em> environments. It&#8217;s my job to identify bugs and issues before my customers find them as much as possible.)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Recently we&#8217;re seeing a lot of people upgrading to Windows 2008 SP2, without first checking to see that release notes&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[16],"tags":[809,879,1053,1054,1106],"class_list":["post-1294","post","type-post","status-publish","format-standard","hentry","category-networker","tag-release-notes","tag-service-pack","tag-upgrade","tag-upgrades","tag-windows-2008"],"aioseo_notices":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pKpIN-kS","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/posts\/1294","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/comments?post=1294"}],"version-history":[{"count":0,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/posts\/1294\/revisions"}],"wp:attachment":[{"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/media?parent=1294"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/categories?post=1294"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/tags?post=1294"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}