{"id":3742,"date":"2012-06-02T09:35:23","date_gmt":"2012-06-01T23:35:23","guid":{"rendered":"http:\/\/nsrd.info\/blog\/?p=3742"},"modified":"2012-12-21T07:51:20","modified_gmt":"2012-12-20T21:51:20","slug":"crashplan","status":"publish","type":"post","link":"https:\/\/nsrd.info\/blog\/2012\/06\/02\/crashplan\/","title":{"rendered":"Crashplan"},"content":{"rendered":"<p>Those who regularly follow my blog know that I see cloud as a great unknown when it comes to data protection. It&#8217;s still an evolving model, and many cloud vendors take the process of backup and data protection a little to cavalierly \u2013 pushing it onto the end users. Some supposedly &#8220;enterprise&#8221; vendors won&#8217;t even let you <em>see<\/em>\u00a0what their data protection options are, until you sign an NDA.<\/p>\n<p>Recently I&#8217;ve been working with a cloud service provider to build a fairly comprehensive backup model, and it&#8217;s greatly reassuring to see companies starting to approach cloud with a sensible, responsible approach to data protection processes. It&#8217;s a good change to witness, and it&#8217;s proven to me that my key concerns with data protection in the cloud originated from poor practices. Take that problem away, and cloud data protection becomes a lot better.<\/p>\n<p>Stepping back from the enterprise level, one thing I&#8217;m quite cognisant of as a &#8220;backup expert&#8221; is designing my <em>own<\/em>\u00a0systems for recovery. I have a variety of backup options in use that provide local protection, but providing off-site protection is a little more challenging. Removable hard-drives stored elsewhere exist more for disaster recovery purposes \u2013 best used for data that doesn&#8217;t change frequently, or for data you don&#8217;t need to recover instantly \u2013 such as media.<\/p>\n<p>Inevitably though, for personal backups that are off-site as <em>quickly<\/em>\u00a0as possible, cloud represents an obvious option, so long as your link is fast enough.<\/p>\n<p>Some time ago, I used Mozy, but found it somewhat unsatisfying to use. I could never quite bring myself to paying for the full service, and once they introduced their pricing changes, I was rather grateful I&#8217;d abandoned it \u2013 too pricey, and prone on the Mac at least to deciding it needed to start all backups from scratch again.<\/p>\n<p>So a bit of digging around led me to <a title=\"Crashplan, Code42\" href=\"http:\/\/www.crashplan.com\" target=\"_blank\">Crashplan<\/a>. Specifically, I chose the &#8220;<a title=\"Crashplan+ Plans\" href=\"http:\/\/www.crashplan.com\/consumer\/compare.html\" target=\"_blank\">CrashPlan+ Family Unlimited Monthly Subscription<\/a>&#8221; option. It costs me $12 US a month \u2013 I could bring that down to an effective $6 US monthly charge by paying up-front, but I prefer the minimised regular billing option over a single, up-front hit.<\/p>\n<p>Crashplan+ Family Unlimited allows me to backup as much data as I want from up to 10 computers, all tied to the same account. Since it has clients for Windows, Mac OS X, Linux and Solaris, I&#8217;m fairly covered for options. (In fact, so far I&#8217;ve only been working on getting Mac OS X clients backing up.)<\/p>\n<p>On standard ADSL2, with an uplink speed currently maxing out at 600Kbps, I don&#8217;t have the luxury of backing up\u00a0<em>everything<\/em>\u00a0I have to a cloud provider. At last count, Darren and I have about 30TB of allocated storage at home, of which about 10TB is\u00a0<em>active<\/em>\u00a0storage. So, contrary to everything I talk about, I have to run an\u00a0<em>inclusive<\/em>\u00a0backup policy for cloud backups \u2013 I select explicitly what I want backed up.<\/p>\n<p>That being said, I&#8217;ve managed in the last few months, given a host of distractions, including moving house, to push a reasonable chunk of non-recreatable data across to Crashplan:<\/p>\n<p><a href=\"https:\/\/nsrd.info\/blog\/wp-content\/uploads\/2012\/06\/Screen-Shot-2012-06-02-at-8.05.59-AM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3754\" title=\"Crashplan Report\" alt=\"Crashplan Report\" src=\"https:\/\/nsrd.info\/blog\/wp-content\/uploads\/2012\/06\/Screen-Shot-2012-06-02-at-8.05.59-AM.png\" width=\"885\" height=\"272\" srcset=\"https:\/\/nsrd.info\/blog\/wp-content\/uploads\/2012\/06\/Screen-Shot-2012-06-02-at-8.05.59-AM.png 885w, https:\/\/nsrd.info\/blog\/wp-content\/uploads\/2012\/06\/Screen-Shot-2012-06-02-at-8.05.59-AM-300x92.png 300w, https:\/\/nsrd.info\/blog\/wp-content\/uploads\/2012\/06\/Screen-Shot-2012-06-02-at-8.05.59-AM-500x153.png 500w\" sizes=\"auto, (max-width: 885px) 100vw, 885px\" \/><\/a><\/p>\n<p>That&#8217;s the first thing I like about Crashplan \u2013 I get a weekly report showing how much data I&#8217;m protecting, how much of it has been backed up, and what machines that data belongs to. (I <em>like<\/em>\u00a0reports.)<\/p>\n<p>As an aside, for the purposes of backing up over a slow link where I have to be selective, I classify data as follows:<\/p>\n<ul>\n<li><strong>Non-recreatable<\/strong> \u2013 Data that I can&#8217;t recreate &#8220;as is&#8221;: Email, documents, iTunes purchased music, etc.;<\/li>\n<li><strong>Recreatable<\/strong>\u00a0\u2013 Data which is a distillation of other content &#8211; e.g., the movies I&#8217;ve encoded from DVD for easy accesss;<\/li>\n<li><strong>Archival<\/strong> \u2013 Data that I can periodically take archive copies of and have no urgent Recovery Point Objective (RPO) for \u2013 e.g., virtual machines for my lab, etc.<\/li>\n<\/ul>\n<p>For both recreatable\u00a0and archival content, the solution is to take what I describe as &#8220;local offsite&#8221; copies \u2013 offline copies that are <em>not<\/em>\u00a0stored in my house are sufficient. However, it&#8217;s the <em>non-recreatable<\/em>\u00a0content that I need to get truly offsite copies of. In this instance, it&#8217;s not just having an <em>offsite<\/em>\u00a0copy that matters, but having an offsite copy that&#8217;s <em>accessible<\/em>\u00a0relatively quickly from any location, should I need.\u00a0That&#8217;s where cloud backup comes in, for me.<\/p>\n<p>But there&#8217;s more than weekly reports to like about Crashplan. For a start, it intelligently handles <em>cumulative selection<\/em>. That&#8217;s where I have a large directory structure where the long-term intent is to backup the entire parent directory, but I want to be able to cumulatively add content from subdirectories before switching over. For example, I have the following parent directory on my Drobo I need to protect:<\/p>\n<ul>\n<li>\/Volumes\/Alteran\/Documents<\/li>\n<\/ul>\n<p>However, there&#8217;s over 200 GB of data in there, and I didn&#8217;t want a single backup to take that long to complete, so I cumulatively added:<\/p>\n<ul>\n<li>\/Volumes\/Alteran\/Documents\/\u2022 Sync<\/li>\n<li>\/Volumes\/Alteran\/Documents\/Backgrounds<\/li>\n<li>\/Volumes\/Alteran\/Documents\/Music<\/li>\n<li>etc<\/li>\n<\/ul>\n<p>Once all of these individual subdirectories backups were complete, I could\u00a0<em>switch them off<\/em>\u00a0and immediately switch <em>on<\/em>\u00a0\/Volumes\/Alteran\/Documents without any penalty. This may seem like a common sense approach, but it&#8217;s not something you can <em>assume<\/em>\u00a0to happen. So recently, with no net impact to the overall amount of data I was backing up, I was able to make that switch:<\/p>\n<p><a href=\"https:\/\/nsrd.info\/blog\/wp-content\/uploads\/2012\/06\/Screen-Shot-2012-06-02-at-9.03.02-AM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3755\" title=\"Backup Selections\" alt=\"Backup Selections\" src=\"https:\/\/nsrd.info\/blog\/wp-content\/uploads\/2012\/06\/Screen-Shot-2012-06-02-at-9.03.02-AM.png\" width=\"665\" height=\"484\" srcset=\"https:\/\/nsrd.info\/blog\/wp-content\/uploads\/2012\/06\/Screen-Shot-2012-06-02-at-9.03.02-AM.png 665w, https:\/\/nsrd.info\/blog\/wp-content\/uploads\/2012\/06\/Screen-Shot-2012-06-02-at-9.03.02-AM-300x218.png 300w, https:\/\/nsrd.info\/blog\/wp-content\/uploads\/2012\/06\/Screen-Shot-2012-06-02-at-9.03.02-AM-412x300.png 412w\" sizes=\"auto, (max-width: 665px) 100vw, 665px\" \/><\/a><\/p>\n<p>Crashplan offers some neat additional tricks, too. For a start, if you want, you can configure Crashplan to backup to a local drive, too. Handy if you don&#8217;t have any other backup options available. (I&#8217;m not using that functionality, but between cross-machine synchronisation with archive, Time Machine and other backup options, I&#8217;m fairly covered there already.) You can also have your friends backup to <em>you<\/em>\u00a0rather than Crashplan themselves \u2013 which would be useful in a household where you want all the data to go across to Crashplan from one central computer for ease of network control:<\/p>\n<p><a href=\"https:\/\/nsrd.info\/blog\/wp-content\/uploads\/2012\/06\/Screen-Shot-2012-06-02-at-9.03.12-AM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3757\" title=\"External backup options\" alt=\"External backup options\" src=\"https:\/\/nsrd.info\/blog\/wp-content\/uploads\/2012\/06\/Screen-Shot-2012-06-02-at-9.03.12-AM.png\" width=\"655\" height=\"145\" srcset=\"https:\/\/nsrd.info\/blog\/wp-content\/uploads\/2012\/06\/Screen-Shot-2012-06-02-at-9.03.12-AM.png 655w, https:\/\/nsrd.info\/blog\/wp-content\/uploads\/2012\/06\/Screen-Shot-2012-06-02-at-9.03.12-AM-300x66.png 300w, https:\/\/nsrd.info\/blog\/wp-content\/uploads\/2012\/06\/Screen-Shot-2012-06-02-at-9.03.12-AM-500x110.png 500w\" sizes=\"auto, (max-width: 655px) 100vw, 655px\" \/><\/a><\/p>\n<p>The meat of a backup product though is being able to restore data, and Crashplan performs admirably on that front. The restore interface, while somewhat plain, is straight forward and easy to understand:<\/p>\n<p><a href=\"https:\/\/nsrd.info\/blog\/wp-content\/uploads\/2012\/06\/Screen-Shot-2012-06-02-at-8.05.19-AM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3756\" title=\"Recovery Interface\" alt=\"Recovery Interface\" src=\"https:\/\/nsrd.info\/blog\/wp-content\/uploads\/2012\/06\/Screen-Shot-2012-06-02-at-8.05.19-AM.png\" width=\"895\" height=\"745\" srcset=\"https:\/\/nsrd.info\/blog\/wp-content\/uploads\/2012\/06\/Screen-Shot-2012-06-02-at-8.05.19-AM.png 895w, https:\/\/nsrd.info\/blog\/wp-content\/uploads\/2012\/06\/Screen-Shot-2012-06-02-at-8.05.19-AM-300x249.png 300w, https:\/\/nsrd.info\/blog\/wp-content\/uploads\/2012\/06\/Screen-Shot-2012-06-02-at-8.05.19-AM-360x300.png 360w\" sizes=\"auto, (max-width: 895px) 100vw, 895px\" \/><\/a><\/p>\n<p>One of the things I like about the recovery interface is how it leads you from one logical step to another, as evidenced by the text directly under the main file selection box:<\/p>\n<ol>\n<li>First choose what you want to recover<\/li>\n<li>Optionally change what version you want to recover<\/li>\n<li>Optionally change the permissions for the recovered files<\/li>\n<li>Optionally change the folder you recover to<\/li>\n<li>Choose what to do with existing files<\/li>\n<\/ol>\n<p>All of these are the sorts of standard questions you&#8217;d expect to deal with, but rather than being hidden in a menu somewhere, they&#8217;re out in the open, and configured as hyperlinks to immediately draw the attention of the user.<\/p>\n<p>Overall I have to say I&#8217;m fairly happy with Crashplan. I trialled it first for free, then upgraded to the Family+ plan once I saw it would suit my needs. As a disclaimer, I did have one incident where I logged a support case it took Crashplan 12 days to respond to me, which I found totally unacceptable, and poor support on their behalf, but I&#8217;ll accept it was an isolated incident on the basis of their subsequent apology and feedback from other Crashplan users via Twitter that this was a highly abnormal experience.<\/p>\n<p>If you&#8217;re looking for a way of backing up your personal data where offsite and accessibility are key criteria, Crashplan is certainly a good direction to look. \u00a0While the Crashplan user interface may not be as slick looking as other applications, it <em>works<\/em>, and it leads you logically from one set of selections to the next.<\/p>\n<p><strong>[Edit, 2012-12-21]<\/strong><\/p>\n<p>A few months have gone by since that post, and I&#8217;m now up to over 1.5TB backed up to Crashplan across 6 computers, 2 x Linux, 4 x Macs. I remain very confident in Crashplan.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Those who regularly follow my blog know that I see cloud as a great unknown when it comes to data&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[4],"tags":[230,259],"class_list":["post-3742","post","type-post","status-publish","format-standard","hentry","category-aside","tag-cloud","tag-crashplan"],"aioseo_notices":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pKpIN-Ym","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/posts\/3742","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/comments?post=3742"}],"version-history":[{"count":2,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/posts\/3742\/revisions"}],"predecessor-version":[{"id":4666,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/posts\/3742\/revisions\/4666"}],"wp:attachment":[{"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/media?parent=3742"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/categories?post=3742"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/tags?post=3742"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}