{"id":3901,"date":"2012-07-31T19:13:10","date_gmt":"2012-07-31T09:13:10","guid":{"rendered":"http:\/\/nsrd.info\/blog\/?p=3901"},"modified":"2018-12-11T14:31:00","modified_gmt":"2018-12-11T04:31:00","slug":"the-hard-questions","status":"publish","type":"post","link":"https:\/\/nsrd.info\/blog\/2012\/07\/31\/the-hard-questions\/","title":{"rendered":"The hard questions"},"content":{"rendered":"<p>There are three hard questions that every company must be prepared to ask when it comes to data:<\/p>\n<ol>\n<li><strong>Why<\/strong> do you care about your data?<\/li>\n<li><strong>When<\/strong> do you care about your data?<\/li>\n<li><strong>Who<\/strong> cares most about your data?<\/li>\n<\/ol>\n<p>Sometimes these are not pleasant questions, and the answers may be very unpleasant. If they are, it&#8217;s time to revisit how you deal with data at your company.<\/p>\n<h3>Why do you care about your data?<\/h3>\n<p>&#8230;Do you care about your data because you&#8217;re&nbsp;<em>tasked<\/em> to care about it?<\/p>\n<p>&#8230;Do you care about your data because you&#8217;re&nbsp;<em>legally required to<\/em> care about it?<\/p>\n<p>&#8230;Or do you care about your data because it&#8217;s the&nbsp;<em>right thing<\/em> to do?<\/p>\n<p>There&#8217;s no doubt that the first two reasons \u2013 being&nbsp;<em>tasked<\/em>, and&nbsp;being&nbsp;<em>legally required<\/em> to care about data are compelling, and valid reasons to do so. Chances are, if you&#8217;re in IT, then at some layer, being asked with data protection, or legally required to ensure data protection will play some factor in your job.<\/p>\n<p>Yet neither reason is actually sufficiently compelling at <em>all<\/em> times. If everything we did in IT came down to job description or legal requirements, every job would be just as &#8216;glamorous&#8217; as every other, and as many people would be eager to work in data protection as are in say, security, or application development.<\/p>\n<p>Ultimately, people will care the&nbsp;<em>most<\/em> about data when they feel it&#8217;s the&nbsp;<em>right<\/em> thing to do. That is, when there&#8217;s an intrinsically felt&nbsp;<em>moral obligation<\/em> to care about it.<\/p>\n<h3>When do you care about your data?<\/h3>\n<p>&#8230;Do you care about your data when it is in transit within the network?<\/p>\n<p>&#8230;Do you care about your data when it is at rest on your storage systems?<\/p>\n<p>&#8230;Or do you care about your data when it&#8217;s been compromised?<\/p>\n<p>The answer of course, should be&nbsp;<em>always<\/em>. At every part of the data lifecycle \u2013 at every location data can be found, it should have a custodian, and a custodian who&nbsp;<em>cares<\/em> because it&#8217;s the&nbsp;<em>right<\/em> thing to do. Yet, depressingly, we see clear examples time and time again where companies apparently only care about data when it&#8217;s been compromised.<\/p>\n<p>(In this scenario, by&nbsp;<em>compromise<\/em>, I&#8217;m not referring solely to the classic security usage of the word, but to any situation where data is in some way lost or inappropriately modified.)<\/p>\n<h3>Who cares most about your data?<\/h3>\n<p>&#8230;Your management team?<\/p>\n<p>&#8230;Your technical staff?<\/p>\n<p>&#8230;Your users?<\/p>\n<p>&#8230;Or external consultants?<\/p>\n<p>For all intents and purposes, I&#8217;ve been an&nbsp;<em>external consultant<\/em> for the last 12+ years of my career. Ever since I left standard system administration behind, I&#8217;ve been working for system integrators, and as such when I walk into a business I&#8217;ve got that C-word title: consultant.<\/p>\n<p>However, on several occasions over the course of my career, one thing has been abundantly, terrifyingly clear to me: I&#8217;ve cared more about the customer data than their own staff. Not&nbsp;<em>all<\/em> the staff, but typically more than&nbsp;<em>two<\/em> of the sub-groups mentioned above. This should not \u2013 this should&nbsp;<em>never<\/em> be the case. Now, I&#8217;m not saying I shouldn&#8217;t have to care about customer data: far from it. Anyone who calls themselves a consultant should have a deep and profound respect and care about the data of each customer he or she deals with. Yet, the users, management and technical staff at a company should&nbsp;<em>always<\/em> care more about their data than someone external to that customer.<\/p>\n<h3>Back to the hard questions<\/h3>\n<p>So let&#8217;s revisit those hard questions:<\/p>\n<ol>\n<li><strong>Why<\/strong>&nbsp;do you care about your data?<\/li>\n<li><strong>When<\/strong>&nbsp;do you care about your data?<\/li>\n<li><strong>Who<\/strong>&nbsp;cares most about your data?<\/li>\n<\/ol>\n<p>If your business has not asked those questions before, the key stakeholders may not like the answers, but I promise this:&nbsp;<em>not<\/em> asking them doesn&#8217;t change those answers. Until they&#8217;re answered, and addressed, a higher level of risk will exist in the business than&nbsp;<em>should<\/em> do so.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are three hard questions that every company must be prepared to ask when it comes to data: Why do&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[4,12],"tags":[199,271,836],"class_list":["post-3901","post","type-post","status-publish","format-standard","hentry","category-aside","category-general-technology","tag-care","tag-data","tag-risk"],"aioseo_notices":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pKpIN-10V","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/posts\/3901","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/comments?post=3901"}],"version-history":[{"count":1,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/posts\/3901\/revisions"}],"predecessor-version":[{"id":7475,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/posts\/3901\/revisions\/7475"}],"wp:attachment":[{"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/media?parent=3901"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/categories?post=3901"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/tags?post=3901"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}