On one of my lab environments I recently had a problem where the devices (AFTD) on a firewalled storage node suddenly stopped working.<\/p>\n
This manifested in a fairly odd way:<\/p>\n
The storage node could even initiate backups … it just couldn’t write them, because the daemons weren’t running and it was configured to use itself for backups.<\/p>\n
So what was going wrong?<\/p>\n
After stopping and restarting the services a couple of times around checking firewall rules, I decided it couldn’t<\/em> be the firewall \u2013 I was in full control of it, and while I’m not in any means an expert on firewalls, I was 100% certain that there’d been no changes to firewall rules at all in the last few months.<\/p>\n Next step was the logs, which revealed a particularly odd error, one I’d not seen before:<\/p>\n That file is new in NetWorker 8, and belongs to the nsrsnmd<\/em> daemon, a new process which controls daemons on each individual storage node, alleviating that control process from nsrd on the server itself, and remains on disk between restarts of the daemons.<\/p>\n A search of support.emc.com<\/em> yielded nothing for this particular error \u2013 not unusual for a fairly esoteric looking error on a reasonably newish release of NetWorker, so without many more options to immediately try, I decided to try out the technique so disliked by engineering \u2013 I shutdown NetWorker and removed the \/nsr\/tmp directory. Upon restart … Voil\u00e0! All device daemons started up.<\/p>\n I’m guessing somehow the file became corrupted; looking back over my lab logs, backup failures had started about 6 hours after a power outage, and while I’d managed to perform a controlled shutdown on UPS, the only thing I can think of is that the power surge<\/em> before the outage may have caused a minor glitch. I doubt I’ll ever know the exact cause.<\/p>\n Not fully knowing the purpose of the \/nsr\/tmp\/snmd_mmf.map file, I don’t know why it isn’t deleted on initial daemon startup, but there’s likely a reason behind it.<\/p>\n In the meantime, if suddenly all your daemons stop working on a storage node under NetWorker 8, that file may be a candidate for removal.<\/p>\n","protected":false},"excerpt":{"rendered":" On one of my lab environments I recently had a problem where the devices (AFTD) on a firewalled storage node…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[16],"tags":[295,630],"class_list":["post-4760","post","type-post","status-publish","format-standard","hentry","category-networker","tag-debugging","tag-networker-8"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t42503 06\/04\/13 18:03:55 4 2 12 1103501632 3915 0 mondas nsrmmd RPC severe Remote system error - No route to host \n57925 06\/04\/13 18:03:57 2 0 0 1103501632 3915 0 mondas nsrmmd NSR warning Exiting idle nsrmmd #8 after 3 unsuccessful remap attempts to \/nsr\/tmp\/snmd_mmf.map memory map file. \n83447 06\/04\/13 18:03:57 2 0 0 1103501632 3915 0 mondas nsrmmd NSR warning shutdown nsrmmd 8 with pid 3915. \n42503 06\/04\/13 18:03:55 4 2 12 2396641600 3916 0 mondas nsrmmd RPC severe Remote system error - No route to host \n57925 06\/04\/13 18:03:58 2 0 0 2396641600 3916 0 mondas nsrmmd NSR warning Exiting idle nsrmmd #9 after 3 unsuccessful remap attempts to \/nsr\/tmp\/snmd_mmf.map memory map file. \n83447 06\/04\/13 18:03:58 2 0 0 2396641600 3916 0 mondas nsrmmd NSR warning shutdown nsrmmd 9 with pid 3916. \n33638 06\/04\/13 18:04:01 1 5 0 1013503696 3915 0 mondas nsrmmd NSR notice Shutting down nsrmmd #8, with PID 3915, at HOST mondas \n33638 06\/04\/13 18:04:01 1 5 0 2306643664 3916 0 mondas nsrmmd NSR notice Shutting down nsrmmd #9, with PID 3916, at HOST mondas \n42503 06\/04\/13 18:04:03 4 2 12 4123437376 3909 0 mondas nsrmmd RPC severe Remote system error - No route to host \n57925 06\/04\/13 18:04:05 2 0 0 4123437376 3909 0 mondas nsrmmd NSR warning Exiting idle nsrmmd #2 after 3 unsuccessful remap attempts to \/nsr\/tmp\/snmd_mmf.map memory map file.<\/pre>\n