{"id":696,"date":"2009-07-14T10:37:42","date_gmt":"2009-07-14T00:37:42","guid":{"rendered":"http:\/\/nsrd.wordpress.com\/?p=696"},"modified":"2009-07-14T10:37:42","modified_gmt":"2009-07-14T00:37:42","slug":"aside-on-second-thoughts-escalate-that-please","status":"publish","type":"post","link":"https:\/\/nsrd.info\/blog\/2009\/07\/14\/aside-on-second-thoughts-escalate-that-please\/","title":{"rendered":"Aside \u2013\u00a0On second thoughts, escalate that please"},"content":{"rendered":"<p>I use Parallels quite a lot within my Mac environment, and recently tried to get Solaris\/AMD 64-bit installed. Even on a Mac Pro system Solaris stubbornly refuses to install in 64-bit mode, picking the 32-bit kernel every time.<\/p>\n<p>So after exhausting a lot of search options, I submitted a case to Parallels support \u2013 titled:<\/p>\n<p>&#8220;Solaris installer does not recognise 64-bit CPU&#8221;<\/p>\n<p>Overnight, I got the first email back from Parallels support, with this response:<\/p>\n<p><em>Escalating this ticket to our next level of Support since the issue is regarding Linux.<\/em><\/p>\n<p>I half-typed an email response to correct the engineer, but then I thought better of it. If I need to explain that Solaris isn&#8217;t Linux to a support engineer, then on second thoughts, I&#8217;d prefer to have my case escalated to an engineer who<em> (hopefully) already knows this<\/em>.<\/p>\n<p><strong><em>[2009-07-15 Edit]<\/em><\/strong><\/p>\n<p>The second level support engineer I got was much more savvy in the differences between operating systems and was able to answer my question. Solaris 64-bit Parallels support is being actively worked on, so hopefully I&#8217;ll see release notes for an update to the current version &#8220;soon&#8221; (my words, not theirs) mentioning added support for Solaris 64-bit guests.<\/p>\n<p><strong><em>[2009-12-30 Edit]<\/em><\/strong><\/p>\n<p>Parallels Desktop v5 does seem much better at supporting 64-bit Solaris. There&#8217;s a few tricks to getting networking going, but nothing terrible.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I use Parallels quite a lot within my Mac environment, and recently tried to get Solaris\/AMD 64-bit installed. Even on&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[4],"tags":[1248,719,909],"class_list":["post-696","post","type-post","status-publish","format-standard","hentry","category-aside","tag-linux","tag-parallels","tag-solaris"],"aioseo_notices":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pKpIN-be","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/posts\/696","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/comments?post=696"}],"version-history":[{"count":0,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/posts\/696\/revisions"}],"wp:attachment":[{"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/media?parent=696"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/categories?post=696"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nsrd.info\/blog\/wp-json\/wp\/v2\/tags?post=696"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}