Before I joined a sales organisation six and a half years ago, I’d actually never heard of Salesforce. These days it’s become so pervasive — and I hear about its use at so many businesses that I’ve started to think it’s the fifth fundamental force:
- Gravitational force
- Electromagnetic force
- Strong nuclear force
- Weak nuclear force
- Salesforce
The reason for that, of course, is that it holds so many businesses together. Salesforce down? Business stops. It’s that simple an equation.
So protecting it is pretty important. And that’s where the PowerProtect Backup Service comes in.
The PowerProtect Backup Service offers a wealth of capability for businesses consuming Salesforce services. Where data is concerned, my adage generally is: if you can’t protect it, you shouldn’t be using it. And PowerProtect Backup Srevice can give you the peace of mind you need to power your business with Salesforce. Here are just some of the functions it supports:
- Comprehensive data backup and recovery, including:
- Standard objects
- Custom objects
- Managed packages
- Attachments and knowledge articles, and
- Chatter.
- Full and incremental backups. Start with a full and then from thern on move to daily incrementals that capture the content you’ve created and updated — and the content you’ve deleted, too.
- High-frequency backups: Where you have data sets within Salesforce changing frequently, you can choose to backup those records multiple times a day.
- In-flight and at-rest encryption: The security of your data is important during backup and recovery operations as well. That’s why data is protected in-flight using TLS 1.2, and at rest using AES 256-bit encryption.
- Better data visibility: It’s one thing to be told your data is protected, it’s another thing to be able to drill down into that reporting with ease. The service gives you high-level charts showing backup overview, with the option of diving deeper into tables that provide details for each and every backup.
- Relationship maintenance: You want your data back, but you don’t want it scrambled when it comes back. Using the service, you can maintain all relationships during data restoration, ensuring parent/child relationships are set — no orphan records to worry about.
- Data anonymisation: Sometimes you want to restore datasets, but mask certain types of records or fields during that recovery for security purposes — and the PowerProtect Backup Services helps you here, too. Data privacy is important, and it doesn’t stop there. There are also some enhanced data governance functions that allow you to conduct compliance monitoring and meet GDPR requirements.
- Ransomware rollback recovery: Imagine your Salesforce environment hit by ransomware. It’s a pretty horrible thought, of course. But with the service you can simply execute a point in time recovery of your Salesforce instance back to before the attack occurred.
In summary: if you’ve got Salesforce in your organisation, you should have the PowerProtect Backup Service protecting it.
Of course, the PowerProtect Backup Service can protect more than just Salesforce. If you’ve got Microsoft 365 environments, or your business uses the Google productivity suite, PowerProtect Backup Service can be used to provide backup and recovery services for those environments, too. (And that’s before we get to things like endpoint protection and even edge computing environments, too.)